Common Challenges Due to Poor Implementation of Human Resources Information Systems (HRIS)

Implementing the proper human resources information systems (HRIS) brings many benefits to HR teams and the businesses they support. These benefits may include automating processes, efficient talent acquisition, effective employee management, proper time tracking, increased employee engagement, and more. Poor execution of the implementation can create havoc, causing frustration, confusion and a lack of employee engagement. Improper security assignments will cause employees to see the information they shouldn't or managers to be unable to see what they should. In worst cases, employees may not get paid correctly or at all if a system is not setup properly and thoroughly tested. These are just some of the issues that could result from not choosing a partner who is dedicated to knowing your business needs and minimizing the challenges as much as possible. Some complications are expected, but the right partner will find a way to navigate or even avoid them effectively. We utilize the UKG Ready HRIS solution for HR, Payroll, and Timekeeping at Redstone Government Consulting, as we find it can fully meet our clients' needs, not only for our Federal Government Contractor clients but also for any clients looking for a full-suite solution.

Employee Training and Adoption

An important factor in reducing issues post-implementation is to help employees adapt to the new interface they are using. Properly training employees in the system during the implementation process is critical to ensuring their success and ease of use. This training should ensure that employees know how to make requests, enroll in benefits, log time, view pay information or anything that may be applicable to their company needs without confusion or the need to seek help frequently. Our team is prepared to provide the training your team needs for success and detailed instructional guides employees can easily use for additional assistance when necessary.

Data Migration and Management

A clean data migration is essential for a successful implementation. The data provided should be thoroughly reviewed and prepared to match the data in the new human resources information systems. If a system is not managed well, it can lead to inconsistent formatting of information such as SSNs, birthdays, phone numbers, etc., leaving reports and views with a cluttered look. Even worse, the data could be missing information, such as beneficiaries who should be tied to benefits, emergency contacts, incorrect pay information, etc. Unlike many implementors, we thoroughly review all information provided to us by our clients and update it so that all formatting matches in your new HRIS. This leads to a cleaner look and feel for all, but more importantly, ensures that missing or incorrect data is corrected and updated so that every employee is set up in the system accurately. Our outsourced human resources services option can help you maintain and update those employee records timely and accurately so that your reports and views remain clean and current. Suppose you need your HRIS to communicate with another system, for example, an accounting system you plan to continue using. In that case, it's best if your vendor also knows how those systems can integrate and any possible challenges so you are aware of issues on the front end.

Alignment with Business Needs During Integration

Choosing a human resources information systems solution and partner is imperative to ensure the system's functionality works to enhance your business processes and accommodate current and future requirements. This partner should be able to assess your business needs and be direct in communicating what is needed on their end for the setup, not just in regard to the data/company information needed but also regarding the time and attention required for a truly successful implementation. Your implementation partner should be able to provide you with an acceptable timeline, including target dates for you to provide the essential information needed so that implementation will progress as it should. Your system should be utilized to the best of its abilities to support compliance and improve company processes. Our team is available to ensure your company's specific needs are being met so that you do not waste your time and money with improper implementation.

Selecting the Right HRIS Solution and Implementation Partner

Your chosen HRIS implementation partner must understand your specific requirements, your industry, and the challenges that come with them. Redstone Government Consulting is dedicated to understanding the compliance requirements of not only Federal Government Contractors, but any business that can benefit from our knowledge and experience implementing and supporting your HRIS systems. If you have any questions or would like to see how Redstone GCI's use of UKG Ready could work for you, our team is here to help.